Terms & Conditions

Terms and Conditions

Effective Date: 27-11-2024

Welcome to Nirapod Courier! These Terms and Conditions ("Terms") govern the use of our courier services. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Services Provided

Nirapod Courier provides package delivery services, including pickup, transport, and delivery of goods. We reserve the right to modify or discontinue our services at any time without notice.

2. Acceptance of Packages

  • Packages must be securely packed and labeled by the sender.
  • Prohibited items include, but are not limited to, hazardous materials, illegal substances, firearms, and perishable goods.
  • Nirapod Courier reserves the right to inspect packages to ensure compliance with these Terms.

3. Delivery Timeframes

  • Estimated delivery times are provided at the time of booking but are not guaranteed.
  • Delays may occur due to weather, traffic, or other unforeseen circumstances.

4. Pricing and Payment

  • Pricing is determined based on weight, dimensions, and delivery distance.
  • Payment must be made in full at the time of booking unless otherwise agreed.
  • Additional charges may apply for express delivery, oversized items, or special handling requests.

5. Liability

  • Nirapod Courier is not liable for:
    • Loss, damage, or delay caused by events beyond our control, such as natural disasters or accidents.
    • Items improperly packed or labeled by the sender.
  • Maximum liability for lost or damaged items is limited to [insert amount or percentage], unless additional insurance is purchased.

6. Claims and Refunds

  • Claims for lost or damaged items must be reported within 3 days of delivery.
  • Refunds are issued at our discretion based on investigation outcomes.

7. Customer Responsibilities

  • Provide accurate pickup and delivery information.
  • Ensure recipients are available to accept deliveries. Failed delivery attempts may result in additional charges.

8. Privacy Policy

Nirapod Courier values your privacy. Personal information collected during the booking process is used solely for service delivery and is not shared with third parties, except as required by law.

9. Termination of Service

We reserve the right to refuse or terminate services at our discretion, including cases of fraudulent activities or non-compliance with these Terms.

10. Governing Law

These Terms are governed by the laws of [insert jurisdiction]. Disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [insert location].

11. Amendments

Nirapod Courier reserves the right to update these Terms at any time. Changes will be posted on our website and will take effect immediately.

12. Contact Us

For inquiries or support, contact us:

  • Email: nirapodcourier@gmail.com
  • Phone: +8801976442397
  • Address: Dhaka

By using Nirapod Courier, you agree to these Terms and Conditions. Thank you for choosing us for your delivery needs!