Privacy Policy for Nirapod Courier
Effective Date: 27-11-2024
At Nirapod Courier, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our courier services, website, and mobile application. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, address, phone number, email address, and payment details.
- Shipping Information: Delivery addresses, shipment details, tracking numbers, and any special delivery instructions.
- Payment Information: Credit card details, bank account information, and billing address.
- Device and Usage Information: Information related to your interactions with our website or mobile app, including your IP address, device type, browser details, and usage patterns.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Process Shipments: To manage your shipments, process orders, and deliver packages to the correct destination.
- To Communicate with You: To send updates, tracking information, customer support responses, and promotional materials (if you opt-in).
- To Improve Our Services: To analyze and enhance the functionality of our website, app, and delivery services.
- To Process Payments: To handle payment transactions securely.
- To Comply with Legal Requirements: To meet legal obligations and regulatory requirements, including fraud prevention.
3. Sharing Your Information
We may share your personal information in the following circumstances:
- Third-Party Service Providers: We may share your data with trusted service providers such as payment processors, delivery partners, and customer support systems that assist us in providing our services.
- Legal Compliance: We may disclose your personal data if required by law or if we believe such action is necessary to comply with a legal obligation or protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owner.
4. Data Security
We implement reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience when using our website or mobile app. Cookies help us track usage patterns and provide you with personalized content. You can control cookie settings through your browser settings, but please note that disabling cookies may affect your experience on our site.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You may request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You may request the deletion of your data, subject to legal obligations.
- Opt-Out: You can opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in the emails or by contacting us directly.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Nirapod Courier
Email: nirapodcourier@gmail.com
Phone: +8801976442397
Address: Dhaka